Terms of use

Your privacy is important to us. It is Tianxia Academy's policy to respect your privacy regarding any information we may collect from you across our website, https://www.tian-xia.com.

Collection of personal information

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

We collect personal information from you, including information about your:

  • name
  • contact information

We collect your personal information in order to:

  • respond to visitors' questions and inquiries

Besides our staff, we share this information with:

  • Google Forms: in order to provide an online form interface to make it easier for visitors to submit their information and for us to process these information with greater efficiency..

If you choose not to enter your name and contact details, we'll be unable to respond to your inquiries.

We keep your information safe by only only allowing the facilitator and the web administrator to access it.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@tian-xia.com.

Web analytics

We use the Matomo web analytics software to track user activity on https://www.tian-xia.com to help us better understand the website's user experience to improve our service for you.